terms-and-conditions-adiclub

TERMS AND CONDITIONS OF adiClub

Welcome to adiClub (the “Club”). The Club includes a membership program and a subscription to the adidas running app as detailed below. The Club is run by adidas Israel Ltd, a private company, whose registered address is 8 HaMlakha Street, Holon. Its VAT number is 51-340424-4 (hereinafter: the “Company”, “Adidas”, “We” or “Us”). When we refer to “you”, we mean you, the person who is reading these Terms and Conditions (the “Terms”). These Terms govern your participation in the Club and by your participation in the Club, you agree to comply with these Terms. Joining the Club means that you also agree to be bound by our Terms and Conditions with respect to eCom, an accessible link to https://www.Adidas.co.il/en/terms.html ("eCom Terms and Conditions" ).

Please read these Terms carefully.

1. Eligibility

To join the Club, you must be 18 years of age or older and an Israeli resident. By registering and participating in the Club, you certify that you meet these eligibility requirements.

See a detailed summary of how to join the Club, how to earn points, the benefits available and how to redeem them at https://www.Adidas.co.il/en/adiClub. You can also view the FAQ section about the Club by clicking https://www.Adidas.co.il/en/help-page.html. For more information, continue reading below.

2. Joining the Club

If you meet the above eligibility criteria, you can join the Club by filling out a registration form at https://www.Adidas.co.il/en; on adidas mobile apps, or in adidas retail stores. No purchase of any products is required to join the Club. Each person can only open one account. If you join the Club, you agree to provide correct, accurate, current and complete information about yourself as required in the registration form.

3. EARNING and Redeeming Points

1. The use of the Club, accrual and redemption of points and obtaining the benefits, as the case may be, is conditional on the customer identifying as a member of the Customer Club, and verifying the Club member’s identity by the Company. No objection to this procedure will be accepted.
2. The use of the club is on the participating channels only, indicated in Appendix 1.
3. You must provide your adidas membership information (email or membership ID) in stores, or be logged in to an adidas account on the website or app to receive the points corresponding to your purchases or interactions. If you cannot obtain eligible points because you are not logged in or your identification information is not accepted as proof, please contact the adidas customer service team at https://www.Adidas.co.il/en/contactus with the necessary proof to redeem the points for your purchases or interactions.
4. Existing adidas account holders can start earning points from the day they were accessed to the Club. Previous transactions or interactions will not earn them points. New members will start earning points from the date they sign up for the Club, and previous transactions or interactions will not earn them points. When you provide your email address (for communication about Club membership) in our stores when you buy and join the Club, we will award you the points for that purchase. Club membership start dates may differ from member to member depending on their account type.
5. Subject to the provisions of these Articles, as a member of the Club you will earn points for purchases that you make through the following channels:1. On our official website https://www.Adidas.co.il/en (the“Website”); 2. on a version of our official mobile apps: adidas App or Confirmed App (collectively, the “Apps”); 3. upon arrival at the adidas retail stores in Israel that participate in the Club, as described in Appendix 1 of these Terms (the “Stores") (together: the “Selected Channels").

1. The list of stores that are included in the Club will be made by the Company and updated from time to time by adding and/or removing stores at the sole decision of the Company, subject to these Terms. It is clarified that the Company does not guarantee the use of the Club, benefits and accrual or redemption of points in stores.
2. Purchases in stores that are not part of the Selected Channels will not earn points for the Club member even if adidas products are purchased.
3. Points are earned in multiples of 10. Each one (1) shekel will accrue ten (10) points. For example, if you buy a product for 30 shekels as a member of the Club, you will earn 300 points.
  1. Joining Bonus: after you successfully sign up as a member, we will automatically credit your account with 200 points as a thank-you bonus for joining the Club.
  2. Profile Bonus: If you fill out all the fields in your personal profile in the app or on the website, you will earn about 200 additional points. The profile bonus can only be earned once. The following changes to your profile will not earn you points, unless expressly noted by us at the time.
  3. From time to time, at our sole discretion, we may modify, discontinue or add interactions where points can be earned and the number of points earned may be changed, with or without prior notice.
4. The points earned by the Club member are personal points, and they may not, in any case, be transferred and/or consolidated and/or converted into cash and/or credit voucher. Points will only be accrued in one account of the Club member.
5. The Company may from time to time change the percentage of points earned in any purchase and/or interaction, at its sole discretion, including in promotions, subject to any law.
6. Purchases in which you can earn points include those sold at regular, discounted or promotional prices. The price that determines the number of points earned from purchases of discounted products will be the price paid after the discount.
7. When buying products by way of redeeming points, no new points will be earned.
8. Points can only be redeemed in a separate transaction – not in the same transaction in which they were earned.
9. When loading a gift card and/or purchasing other payment methods,Club benefits, including points, redemption, etc. will not be awarded.
10. Cancelling a transaction that included redemption of points shall be in accordance with the Product Return Policy as updated from time to time and subject to the provisions of the Consumer Protection (Cancelling a Transaction) Regulations, 5771-2010.
11. If you are credited for the return of the items you purchased, the points earned by you in that purchase will be deducted from your points total. If you were given a credit voucher for returning purchased items, you will be refunded the points you earned in the original purchase once you redeemed the credit voucher.
12. You will have the right to view the information held about you in theClub database, and also to receive a statement of the balance of the points you have accrued, by contacting customer service by email at service-he@il.onlineshop.adidas.com. Please note that updating the number of points is not done immediately. For the avoidance of doubt, the number of points shown on the Website constitutes an estimate only and does not bind the Club. The current and determining number of points is the one listed in the Company's records.
13. The number of points as listed in the Company’s records is the effective record of points earned by each Club member. Club records of the number of points will be deemed final and conclusive evidence of its accuracy. It is hereby clarified that the Company is exempt from liability towards the Club member in the event of errors in accumulating points as a result of a technical and/or electronic and/or other malfunction.
14. In the event of the accumulation of points fraudulently and/or unfairly and/or in respect of a transaction that is denied after the points are accrued and/or in any way that is not in accordance with the provisions of these Terms, the Company will have the right to deduct the disputed points from the member's account.

How points are redeemed

1. The points can be redeemed by converting them into Discount Vouchers as described in these Terms. The point conversion process will only be possible on the adidas Website and App. For the avoidance of doubt, points cannot be converted in stores.
2. The points can be converted into Discount Vouchers as described below (for example, a voucher for a 20% discount). The Discount Vouchers will provide a discount on the purchase of certain items in the Selected Channels, at the sole discretion of the Company (hereinafter: "Discount Voucher"). Points can be converted into the following Discount Vouchers:

DISCOUNT	POINTS
15%	3,600
20%	7,500
25%	18,000
30%	24,000

For example: 3,600 points earned by a member of the Club will provide a 15% discount on the

purchase of certain products of the Company.

1. Please note that not all products can be purchased by using Discount Vouchers. The Company will solely determine on an ongoing basis which products can be purchased and redeemed through the use of vouchers. Some exclusions may apply, like hypes, collaborations, and other products.
2. It is not possible to cancel the conversion of the points after the conversion has been made, and it is not possible to receive the points back into the account and/or cancel the voucher.
3. No discount exceeding ILS 1,000 will be given in a transaction, and no more than three (3) units of the same product can be purchased in one transaction.
4. Discount Vouchers will be valid for 60 days from the date of the point conversion. For the avoidance of doubt, the voucher cannot be redeemed after 60 days of the date of conversion.
5. Only one voucher can be used at any time when making a purchase (that is, only one discount can be given when making a purchase), and the voucher cannot be combined with other vouchers or discount codes. Discount Vouchers can only be redeemed on fully-priced items. Promotions cannot be combined; vouchers cannot be used on promotion items and/or outlet products, including in outlet stores.
6. The Discount Voucher will only be applied to the product price and not to shipping charges. A member of the Club will be required to pay full price for delivery.
7. You can convert points and receive one discount Voucher every 30 days. That is, if you convert points into a voucher, you have to wait 30 days before you can do so again.
8. The coupon is for one-time use and will not be returned to the account if products are returned.
9. No Voucher can be exchanged, transferred or redeemed for cash or Points to Spend. You may only use a Voucher for personal, non-commercial use and must not sell any Voucher. Vouchers may not be used in sales or promotional activities including as giveaways or prizes in competitions. The Company reserves the right to revoke any voucher suspected of being resold or obtained for unauthorized sales or promotional purposes.

4. Points validity period

Club points will remain in effect for 12 months. This period will always end at the end of the month. For example, if you earned points on June 9, 2023, they will expire on June 30, 2024, unless adidas explicitly states otherwise. Points cannot be passed between friends. Points have no monetary value and cannot be exchanged for cash.

5. Club membership levels

The Club has four separate levels. You can upgrade to the next levels accumulating points.

Level 1 is the entry level for members with 0 to 4,999 points. To get on this level, just sign up for the Club. It is not necessary to purchase any products to remain in this level.

Level 2 is for members with 5,000 to 19,999 points.

Level 3 is for members with 20,000 to 49,999 points.

Level 4 is for members with 50,000 or more points.

You can upgrade to higher levels by accumulating the number of points specified above within 12 months from the end of the enrollment month or from entering the current level (the "Club Membership Year"). At higher levels, you can get even greater benefits. If level upgrades are obtained by obtaining points through purchases of our products, we reserve the right to withhold this upgrade for a period equal to the applicable return period for the purchased product(s).

To remain at your current level, you must meet the re-qualification requirements at the end of your membership year. If you do not meet these requirements, you will be downgraded to the previous level. Returning products can cause you to drop several levels. For example, if you return an order or a product, the points you have earned will be reduced, which will result in a reduction in the corresponding number of points.

6. Level downgrade

If you are at level 2, 3, or 4 and have not accumulated enough points during the current re-qualification period, your membership will be downgraded to a lower level, regardless of the number of points you have accumulated by this date.

The re-qualification period begins on the date you reach a new level and ends 12 months later, always at the end of the month. The number of points you need to obtain in order to retain your current level is equal to the minimum points balance required to enter this level.

Points obtained after you entered the last level will be deemed points for the purpose of re-qualification. The re- qualification period will start exactly on the date of the upgrade to this level and will expire at the end of the 12th month. After a level upgrade, the re- qualification points will be set to 0.

If you do not accumulate enough points for your level during the re-qualification period, your membership will be downgraded to a lower level. The downgrade will take place after the last day of the re- qualification period, which is always at the end of the month.

If you go through a level downgrade, the re- qualification period will start exactly on the date of the downgrade to this level and will expire at the end of the 12th month, unless you go through an upgrade during that period. Once the level is lowered, the re-qualification points will be reset to 0. If a member does not accumulate enough points for their level during the re-qualification period, they will go through a lower level. The downgrade will take place after the last day of the re- qualification period, which is always at the end of the month.

7. Benefits

Entering and advancing to each of the above levels will unlock a set of new benefits for members as described here: [https://www.adidas.co.il/en/adiclub].

You will have access to benefits at and below your current level. For example, a Level 3 member will have access to benefits at Level 3 as well as Level 2 and Level 1 (except for Discount Vouchers when entering lower levels).

Certain benefits will be conditional on your acceptance of separate terms and conditions applicable to that benefit and which will be available to you when you redeem the benefit. In addition, the following terms and conditions apply to the following specific benefits:

Discount Vouchers: these are one-time use Discount Vouchers that are made available for use when entering a new level. These vouchers will be limited in time and with a maximum of discount values that will be provided to you when you receive the vouchers. They may not apply to certain products such as hype products, collaborations and other products. These Discount Vouchers cannot be combined with other discounts or promotions.
Early access to product launches – you will get early access to certain adidas product launches. These will not include Hype product launches and are subject to pre-allocated stock available to members.
Free subscription to adidas Running app: available from joining the Club and subject to accepting the applicable terms and conditions.
adidas Running App – you will receive a Runtastic Premium subscription for the period indicated for your level, subject to receiving the terms of the membership relevant to Premium. For the avoidance of doubt, you can cancel the subscription if you are downgraded due to a return of an order.
Entering Hype – you will receive priority access to Hype product launches. However, participation in launches does not guarantee that you will receive a Hype product as this benefit depends on the availability of the Hype product.
Early access to promotions – you may have early access to certain promotions that we will hold. The early access period may vary from one promotion to another and may also depend on your membership level at the time of the promotion. Our standard terms and conditions for promotions will also apply.

Specific benefits (whether products or experiences) are available while supplies last and may be subject to change, discontinuation, limitations, and replacement by us, at the discretion of the Company and at any time without notice.

8. Using your account

You are responsible for maintaining the confidentiality of your password and account, and you are fully responsible for all activities that take place under your password or account. The Club is for your personal use only. Don't share your adidas membership identification and/or password information or make it available to others. You should immediately inform the adidas customer service team (the details are set out below in Section 16) of any unauthorized use of your password or your account or any other security breach.

You agree that you will not:

access, use, reproduce, modify, download, sell, transfer, post, or otherwise make your Club membership available for any commercial purposes;
take any action or anything that might harm, disrupt, or otherwise interfere with the Club's operation;
abuse your membership in the Club or use it for any illegal or unauthorized purpose (including transmitting viruses to a computer through your account or using your account in a way that is discriminatory, offensive, insulting, malicious, defamatory or infringing on the rights of any other person); and
transfer, sell, or exchange (or attempt to transfer, sell, or exchange) any of the exclusive benefits or promotions offered to you as a member.

How to redeem points:

Purchase that entitles to accumulate points and their redemption using any means of payment other than cash and credit card will be made according to the agreement between adidas Israel and the Club.
Please note that no every purchase is qualifying for points; a “Qualifying Purchase" will be determined on an ongoing basis by adidas at its sole discretion.
The right to redeem points and receive benefits (including a birthday benefit) is conditional on the type of benefit and the terms of redemption set forth in these Terms, in the Company's bylaws, and in the case of a non-cash or credit card payment, according to the agreement between adidas and the Club.
Redemption of a birthday benefit will be carried out under terms to be determined upon granting the benefit.
adidas reserves the right to change the benefits listed in these Terms at its sole discretion and without the need for prior notice, subject to any law.

9. The right to withdraw from the Club Membership Agreement

Club membership can be terminated within 14 days of the date you enrolled in the Club without giving any reason whatsoever. To exercise this right of termination, you must inform us of your decision to cancel your Club membership by sending us a clear statement (such as a letter sent by mail) stating your decision to terminate the agreement with us. Use the following contact information: SERVICE-HE@IL.ONLINESHOP.ADIDAS.COM

You can also cancel your Club membership electronically by filling out the express cancellation statement on our Website at https://www.Adidas.co.il/en/adiClub or by deleting your account by going to “Data Settings” in the footer on our Website and selecting “Delete my data and account” within the cancellation period. If you use one of these options, we will confirm receipt of the cancellation by email.

10. Consequences of withdrawing from the Club Membership Agreement

If you cancel your Club membership based on your right to terminate as defined above, you will not have access to the Club and you must refrain from using your Club membership and making it available to third parties.

If you cancel your Club membership based on your right to terminate as defined above, we will refrain from using any information other than personal information, provided or created by you during the period of your Club membership, except where such information

(i) is not in any use outside the context of Club membership;

(ii) exclusively related to your use of the Club membership;

(iii) has already been added by us with other data and cannot be separated or can only be separated by disproportionate effort, or (iv)was created by you together with other customers, provided that other customers can still use the information.

Upon your request, we will make available to you any information other than personal information that was provided or created by you when you were a member of the Club, except in situations under clause 10 (i), (ii) and (iii) above.

If you use the Delete your Account option (using "Delete my data and account" as described in section 9 above) to cancel your Club membership, and you want to get a copy of your information, be sure to download it before deleting your account by going to "Information settings" in the footer of our Website and selecting "Send me the information about me" or "Send me the information that can be read using a computer".

Please note that if you requested a copy of your information, your account can only be deleted after the export has been completed, otherwise we will no longer be able to fulfill such a request.

The consequences of the cancellation, with respect to any information that is defined as personal information, will be subject to the provisions of the Privacy Notice.

For the avoidance of doubt, it is not possible to recover the account and/or the data and/or the points and rights accumulated after the deletion, and the deletion of the account will be done in all places including the Adidas app and the Running app.

11. Termination; Expiration; Changes in the Club

Notwithstanding the foregoing, you can cancel your Club membership at any time by logging in to your account on the Website or App.

We may terminate your Club membership at any time, if we determine that you (a) are not eligible for benefits under Section 1 above; (b) have breached any of these Terms, any of the eCom Terms and Conditions; any of the Promotional Terms applicable to a product or any other applicable law or regulation; or (c) are involved in deception, forgery, fraud or abuse of the Club.

We reserve the right to void some or all of your points or benefits or all of your points or benefits if we determine that you have received points or benefit due to error, deceit or fraud, or in any other unauthorized way.

If you or we cancel your Club membership, you will lose all the points you accrued. If you cancel your membership, you can return to the Club by registering on the Website or in the App. When you renew your Club membership, the points you previously earned will not be transferred to your new membership.

In the event of terminating membership in the Club, the following information apply to the information provided upon enrollment in the Club and which was uploaded, posted, submitted, displayed, or otherwise made available through or as part of the Club membership thereafter:

All the rights granted to us regarding information other than personal information will expire. However, this shall not apply if such information:

is not in any use outside the context of Club membership;
is exclusively related to your use of Club membership;
has already been added by us with other information and cannot be separated or can only be separated by applying a disproportionate effort; or
was created by you together with other customers, provided that other customers can still use the information.

As to personal information, the provisions of the platform's Privacy Notice shall Apply.

Upon your request, we will provide you with the information, which is not personal information, free of charge, within a reasonable period of time and in a shared and in a format that can be read using a computer the cancellation is applied. This does not apply if such information:

is not in any use outside the context of Club membership;
is exclusively related to your use of Club membership; or
has already been added by us with other information and cannot be separated or can only be separated by applying a disproportionate effort.

With respect to personal information, the provisions of the platform’s Privacy Notice shall apply.

We may make minor changes to the Club and/or these Terms from time to time (if, for example, there is a change in the law that require us to change these Terms; if we add new benefits; if we add options for earning points; if we change the Club’s functionality; or if we change the technical environment). Please check these Terms regularly to ensure you understand the current Terms that apply to your Club membership.

In the event of any significant change to these Terms that materially affects you, or if we elect to terminate the Club, we will notify you in writing six (6) months in advance.

12. Compatibility

We have a legal obligation to ensure that the Club is compatible with the contract.

As part of this legal obligation, we may, from time to time, propose to and request you to install updates to the Club for security and technical reasons. It is your responsibility to install such updates without delay and to update the operating system of your device, if required for such updates. We will not be held liable for any Club incompatibility resulting from failure to install the update we have provided to you.

If the Club is not compatible with the contract and/or the compatibility requirements enshrined in law, you reserve the right to allow the Club to reach compliance throughout the supply period. Your right to claim non-compatibility will expire two years from the date of being granted membership in the Club or 12 months after the end of the membership period (the longest of which). If there is a clear flaw in the above limitation period, the limitation period will not expire before the end of four (4) months after the date on which the flaw became initially evident. You must reasonably cooperate with us to assess whether the reason for the incompatibility lies in your digital environment. If we do not receive such cooperation from you, the burden of proof of compatibility will be on you.

13. Disclaimer and Limitation of Liability

If we fail to comply with these Terms, we are liable for any loss or damage you incur that is an expected consequence of a breach of these Terms or of negligence on our part, but we are not liable for any loss or damage that cannot be expected. Loss or damage can be expected if they are a clear result of a breach on our part or if they were mentioned by you and us at the time we agreed on these Terms.

Nothing in these Terms excludes or limits our liability for:

death or personal injury resulting from our negligence;
fraud or misrepresentation ; or
any matter in respect of which it will be unlawful for us to exclude or limit our liability.

Nothing in these Terms shall prejudice your statutory rights.

To the extent permitted by law, our cumulative liability to you for any loss or damage incurred as a result of or in connection with these Terms, whether in contract, tort (including negligence) or breach of statutory duty, or otherwise, shall not exceed the amount of ILS 100.

14. Applicable law and jurisdiction

These terms shall apply under the laws of the State of Israel.

15. Other issues

Each of the clauses in these Terms stands on its own. If any competent court or authority resolves that one of the Terms is unlawful or unenforceable, the other Terms shall remain in full force and effect.

If we do not insist that you perform your obligations under these Terms, or if we do not enforce our rights towards you, or if we delay doing so, this does not mean that we have waived our rights towards you and does not mean that you should not comply with these obligations. If we waive a default on your part, we will only do so in writing, and this does not mean that we will automatically waive any other default on your part.

If you would like to learn more about online dispute resolution, please follow this link to the European Commission Website: http://ec.europa.eu/consumers/odr/. This link is provided in accordance with Regulation (EU) No 524/2013 of the European Parliament and of the Council, for informational purposes only. We are under no obligation to participate in online dispute resolution.

16. Contact

If you have any questions about these Terms or the Club or have any reasons for complaint, please contact us: SERVICE-HE@IL.ONLINESHOP.ADIDAS.COM

Please keep a copy of these Terms for future reference and visit the adidas Website or App often for updates on changes to these Terms.

Last updated: August 2023

Appendix 1 – Participating Retail Stores Channels

For those who joined the Club after September 10, 2023:

You will be able to earn points and redeem benefits until through the following channels:

adidas Website and App, Dizengoff Center Concept Store, Big Yarka Outlet, Nof Hagalil Outlet, Haifa Outlet, Holon Outlet, Big Eilat Outlet, Eilat Outlet, Tarshish Outlet, Eilat Outlet, Bilu Center Outlet, Be'er Sheva Outlet, Zichron Yaakov Outlet (in outlets you can earn points but not redeem benefits)

For those who join the Club before September 10, 2023:

You will be able to earn points and redeem benefits until June 10, 2024 in the following channels:

* In order to accumulate points in the stores listed above, except Dizengoff Center, please send an email to customer service: service-he@ il.onlineshop.adidas.com with the email associated with the Club and the purchase receipt.

As of June 11, 2024, you will be able to earn points and redeem benefits through the following channels:

Join adiClub now